Procurement automation platform
Research and interface design for an internal tool that automates procurement, with AI-assisted steps.
- Role
- Product Designer, in-house
- Company
- Blue Chip Technologies
- When
- 2024-25
- Focus
- Research, interface design, prototyping
What was getting in the way
Procurement ran on paper and long approval chains. Requests stalled, and nobody could tell where anything was.
Everything ran on paper
A purchase started as a form, and the form had to travel.
Long approval chains
Each request waited its turn with one approver after another.
No way to see status
Requests stalled, and nobody could tell where anything was.
Follow a request through
See a purchase on paper, then move it through the tool yourself. Approve it, or send it back.
Illustrative recreation. The real product is confidential, so the menus, names and data here are samples built for this page. The results quoted on this page are real.
Sample request
12 office chairs
- 1Request raised
- AI-assisted check
- 3Manager approval
- 4Finance approval
- 5Purchase order sent
- 6Delivered
Request raised
One online form instead of a paper one.
Activity, always visible
- Request raised by the requester.
How it was done
Research the process
Led the research into how procurement really ran, from the first request through the approval chain.
Design the tool
Designed an internal web tool that automates the workflow, with AI-assisted steps.
Prototype with engineering
Built prototypes side by side with engineering, so nothing got lost in handover.
Tighten the reviews
Ran shorter, better-run workshops with product and engineering to get designs approved faster.
What changed
- Manual admin tasks dropped by 40%.
- Design approval time fell by 25%.
USSD Flow Manager with role-based access
Got a task on your list? Send it over.
A report, a design, a build or a set of docs. You'll get a fixed quote and a deadline before anything starts.